Shipping policy

S Thelwell Co.

At S Thelwell Co., we are committed to delivering your order with care, precision, and efficiency.

All orders are processed within [5 business days] after payment is received.

Orders are not shipped or delivered on weekends or holidays.

During high-demand periods (such as new drops or promotions), processing times may be slightly extended.

Estimated delivery windows:

Delivery times are estimates and may vary depending on location, carrier performance, and external factors beyond our control.

Shipping costs are calculated at checkout based on your location and selected shipping method.

Once your order has been shipped, you will receive a confirmation email with tracking details.

Please allow [ 24–72 hours after the order is fulfilled] for tracking updates to appear.

For international orders, customs duties and taxes may apply once your shipment reaches your country.

These charges are the responsibility of the customer and are not included in the product or shipping cost.

While we work with trusted shipping partners, delays may occasionally occur.

S Thelwell Co. is not responsible for:

If you experience an issue, please contact us and we will assist where possible.

Customers are responsible for ensuring that all shipping information is accurate at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses.

If your order arrives damaged, please contact us within [3 days] of delivery.

Include:

We will review and resolve your issue as quickly as possible.

For all shipping inquiries, please contact:

📧s.thelwell.co@outlook.com

S Thelwell Co.
Wear It. Live It. All Is Well.

Country/region